A TikToker Is Going Viral After Suggesting An Update To Grocery Delivery Apps

In a statement to BuzzFeed, a DoorDash spokesperson told us that negative experiences like Sammi’s “are extremely rare on DoorDash.” According to them, “less than 1% of grocery orders are reported with missing, incorrect, or defective items.” They did, in fact, contact Sammi afterward to give her DoorDash credits and redeliver the items she originally ordered.

We only reached out to DoorDash since it was the platform Sammi used, so we can’t speak for other delivery services.