29 Customers Who May Just Be The Dumbest People On The Planet (And That’s Saying Something)

20.

“I worked for Ulta and encountered my fair share of interesting customers. My personal favorite was an older woman looking for a hand cream that would reduce the look of wrinkles. I directed her to a product that helps with just that and recommended she try our tester. We were rather busy that day so I asked if she had any questions about the product. She did not, so I told her I would be back to check on her in a bit after assisting another customer. Well while I’m helping this other customer, my manager radios over the headset that this lady is basically scooping the product from the tester into her own jar.”

“Samples are only given at the boutiques (MAC, Clinique, Lancôme, etc) and made by an employee. This lady was straight-up stealing product. My manager explained to the lady that testers are for testing product in store only, not for taking large amounts of product home with you. The customer did not like this, so after arguing with my manager, she located me in another aisle (still helping another customer) to tell me that she was never coming back here and that she would tell everyone she knew to stop coming here, and that my manager needed to ask for a refund from school/college, since she clearly didn’t learn anything, then stormed off. Myself and the customer I was helping before being interrupted by the lady were speechless.

—srose1998