People Are Sharing The Older Traditions They Think Will Completely Disappear

2.

“Talking to real humans for customer service.”

“I work for a privately owned solid waste company (i.e. garbage and recycle collection). Our phone lines are very busy and we answer them right away. So many people are shocked and grateful that they are able to talk to a ‘real person, in real time.’ Even when customers send online inquiries, and we call them to clarify details, they are delighted. I am proud to work customer service IN PERSON, as it is disappearing quickly and is rare these days.”

–Michele, Bainbridge Island