3.
“The intensity of fake friendliness in the service industry. I don’t blame people who work there; it’s obviously a necessity due to the tipping culture, and people do what they need to do, but it’s super disconcerting.”
“I work in hospitality and tourism in Australia, and the general rules are: be polite and do your job. I’m not saying that I don’t try to be friendly or that I don’t talk to folks, but it’s always on my terms. I was shocked by the almost subservience on display in restaurants/bars in the States. It seemed as if patrons were the gentry and the staff were both treated as and acted like servants.”
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