Categories: AllParents

My Son And I Were Turned Away From Ikea’s Play Area For A Disturbing Reason.


I hadn’t known about the store’s play area before this visit, and I had been happy to see that it wasn’t a playground ― just a space with toys like a train set and dart board. Since my son had a seizure at an indoor playground a year ago, I’d stopped taking him to them. But now, even this play space was not an option for him. 

My child and I were both upset. He loves going to Ikea to walk through the showroom and eat in the cafeteria ― a place open enough that it was the only indoor restaurant he ate in during our four years of masking during the COVID-19 pandemic. We have several Ikea furniture items, including bunk beds, a coat/shoe cubby and a toy chest. He helped us build them all. 

Since his severe seizures began about two years ago, he’s had to change his life in significant ways. Heat, sports, just running around to play, illness and excitement have all become triggers for him. Summer is especially hard — on hot days, he can’t be outside. In fact, we had driven the hour to Ikea in traffic just so he could walk and have a change of scenery in a large, air-conditioned space because the temperature outside was dangerous for him. 

I told him, “This isn’t OK.” 

He said, “We should talk to someone.” I was proud of him. 

After talking to a few staff members, we spoke with a manager, who said he wasn’t familiar with the policy, and he’d get back to me the next day. He didn’t. 

Later, I looked online, and there was a section on the Ikea website directing caretakers of children with disabilities to start a conversation with the Ikea store manager about how the child can best have their needs accommodated in the play area. I was hopeful that when we went in the future, we could show the policy to the staff.

However, that doesn’t undo the pain my child felt after hearing that he wasn’t welcome in that play space because of his disabilities. During the hour-long car ride home afterward, we talked a lot about discrimination. I reinforced that what happened wasn’t OK, and that the more than 3 million kids with disabilities in our country deserve to be included. 

I told him about my older sister, his late aunt, who had microcephaly and faced various barriers to equal access too, like having to sit on the sidelines of playgrounds in her wheelchair. It upset me. When I was 10 in 1993, I read about new accessible playgrounds in an issue of Scholastic News, and I hoped we could build one for her. Sadly, she died a few weeks later, but in her memory, my family and I worked with the Cincinnati Parks Department to build an accessible playground. My son thought that was cool. 

I also explained that many groups of people face discrimination for reasons such as gender, race, sexual orientation, immigration status and more, and we need to be allies and stand up against all forms of discrimination. 

Holly Kearl

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