Cracker Barrel’s non-apology apology today again misses the mark.
Better strategy: “We hear y’all, and we got this wrong. We’re going back to the drawing board, but in the meantime, thank you for loving us as much as we love y’all. You’ll hear more from us soon.”
— Dan Isett 🌵 (@DanIsett) August 25, 2025
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