37 Wildly Entitled And Rude Customers Who Prove 99% Of People Are Just Giant Tantrum-Throwing Toddlers

37.

Finally, let’s end with a story where the horrible customer got what was coming to them: “I worked at a soup and sandwich cafe. We offered quick breakfast options — bagels and cream cheese, breakfast sandwiches and burritos, and a quick two-egg breakfast with toast, hashbrowns or grits, etc. We offered a $1 small cup of coffee because Starbucks was two blocks down, and my manager was like that. We broke even on the coffee, not really hoping to profit, just trying to get people in the door and serve quick, good food. A super-yoga soccer mom started coming in every morning to buy a coffee. She would bring in her own bagel and cream cheese. She would purchase the coffee and then ask us to toast her bagel and put her cream cheese on it for her — and expect us to run the food out to her like we did for every other paying customer.”

“It was not a big deal the first few times because the owner (a working manager) was trying to keep his customers happy all the time. However, this budding new cafe was starting to increase in business exponentially. This Bagel Lady started coming in every single day. The boss grew a little tired of her request because, after all, he didn’t see the benefit of selling her a $1 cup of coffee and having us prepare her food for her. She didn’t tip either. However, he allowed it because my boss always lived by the ‘the customer is always right’ rule.

She came in on a Saturday morning once. Thinking she got special treatment because she was a regular customer, she skipped the line and put her bagel on the counter near the register. She then waited in line, purchased her $1 coffee, and noticed her bagel was right where she left it, untouched.

‘Excuse me, I expected this to be toasted and ready when I purchased my coffee. I come in all the time; you should know me by now. I am one of your most frequent customers.’

‘Yes, Ma’am. I apologize; I did not see it. Here is your coffee, and I will bring it to you in a moment.’

‘I just don’t understand you people sometimes- so incompetent and rude to your customers. This is the kind of behavior that leads to disease and sickness in restaurants.’

I didn’t realize my boss was standing over my shoulder during this encounter. He sort of pushes me out of the way, grabs her bagel, takes a bite, goes to hand it to her, then drops it and asks her to leave with a mouthful of bagel. He goes to his office and closes his door, still chewing the bagel. He comes out and says, ‘Coffee is now $2.’ Problem solved.”

—[deleted]