spotify:episode:0COUGAnbCLyYAbfIRc3CDF
5.
Sleep on emotional emails.
Draft an email (but not in the email app), get all your thoughts out, close it and go to sleep. The next day, when you have a fresh mind, read it again and ensure you haven’t inserted unnecessary emotion.
Bonus tip: Use “thanks so much, I’ll look into it” as a default response when you get a frustrating message — then take some time to think about it.
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